Custom Retail Display & Packaging FAQ

With over 50 years of experience and knowledge we will guide you through the process of producing your packaging and POP displays, making sure we never lose site of your business objectives, and delivering your project on time and on budget.

In an effort to help you with the process we have provided some answers to frequently asked questions.

What does TPH Global Solutions need from me to quote a price?

• Quantities
• Ship to location
• Product samples
• Printing requirements:
  • Offset/Flexo
  • # of colors
  • Process or PMS colors
  • % of coverage
  • Any special logistics requirements

How long does it take to design a package?

• Paperboard packaging: 1 week
• Plastic packaging: 2-4 weeks*

How long for a display?

• Semi-permanent: 1-2 weeks
• Permanent: 2-4 weeks*

* Prototyping may add 1-3 weeks to the time frame depending on the manufacturing process.

Once I have approved a design, how long to get a price?

Pricing turnaround depends on a number of factors:

• Domestic production: <1 week
• International production: <2 weeks

Do you charge for folding carton or corrugated samples?

TPH Global Solutions provides structural design and sampling for folding carton and corrugated projects at no charge.

Who supplies the art?

Typically, you – as the customer – supply the graphics. From time to time, TPH Global Solutions is asked to supply original artwork incorporating graphic elements supplied by the customer.

Can I supply my own films?

We prefer to manage the pre-production process. We provide on-line proofing and state-of-the-art digital proofing for color approvals.The overwhelming majority of our print projects are prepared using computer to plate technology.

Can you print disk-to-plate (CTP)?

Yes – contact us to request our file submission specification sheet.

Do I need to be on press when my job prints?

It is always beneficial to have you join us on-press. However, with many of our jobs running overseas, it is not practical. Therefore,we follow a disciplined approval process that is intended to provide our customers with absolute confidence that their desired print
expectations will be met.

How do I know my product will arrive safely to my customers?

TPH Global Solutions manages the flow of materials from concept through delivery. We track each order and will update you on the status of shipments as you require.

What is the lead-time for manufacturing, once a design has been approved?

Domestic:

• Packaging
  • Folding carton: 3 – 6 weeks
  • Plastic packaging: 4 – 8 weeks
• Displays
  • Semi-permanent: 3 – 5 weeks
  • Permanent: 6 – 8 weeks

International: (lead-times do not include ocean freight)

• Packaging
  • Folding carton: 2 – 4 weeks
  • Plastic packaging: 2 – 4 weeks
• Displays
  • Corrugated displays: 4 – 6 weeks*
  • Permanent displays: 6 – 8 weeks

*includes fulfillment

Freight: for planning purposes, we advise our customers to allow 40 days for door-to-door shipping from Asia.

Contact us to learn more about custom packaging and displays